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Hitachi S-4700 FE-SEM

FESEM is down

December 14, 2018. The airlock won’t pump down, so it is probably a faulty vacuum pump. Regardless, Hitachi will send us a repair part that might be here on Monday. I’ll send you more info after I talk to them.

JEOL TEM is down

October 5, 2018. The JEOL TEM is down with a vacuum problem. I’ve got a call in for help, but the service engineer was going to be here Monday to work on alignment. For those of you keeping count this means that the ESEM and 6400 SEM are the only …

Hitachi FB-2000A FIB

FIB repair status

September 11, 2018. Hitachi service is here today to start FIB repairs. He has identified the problem and knows where the contamination is located in the column. The repair will require a complete column disassembly. He expects to be finished by Friday morning. I’ll confirm when we are back online.

Hitachi S-4700 FE-SEM

FESEM down

May 11, 2018. The ion pumps shut off last night and I can’t get them restarted. Hitachi is coming Monday and they can get it back on then.   The scope will be down until the middle of next week.  Sorry.

Hitachi FB-2000A FIB

FIB update

May 1, 2018. Hitachi will come here to work on the FIB. To save money he will come in conjunction with a routine maintenance service call for the FESEM. I’ve submitted a PO for the FIB labor and it should be sent to the company before the end of day …

Hitachi FB-2000A FIB

FIB down

April 4, 2018. The FIB image disappeared yesterday after a vacuum issue. I’ve spent 3-4 hours and have been unable to understand why. I can’t understand the connection. We have no service contract on the FIB but Hitachi has been trying to help me with problems. Our field service engineer …