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maintenance

Hitachi S-4700 FE-SEM

FESEM down

May 11, 2018. The ion pumps shut off last night and I can’t get them restarted. Hitachi is coming Monday and they can get it back on then.   The scope will be down until the middle of next week.  Sorry.

Hitachi FB-2000A FIB

FIB update

May 1, 2018. Hitachi will come here to work on the FIB. To save money he will come in conjunction with a routine maintenance service call for the FESEM. I’ve submitted a PO for the FIB labor and it should be sent to the company before the end of day …

Hitachi FB-2000A FIB

FIB update

April 24, 2018. The part I replaced needed to be changed but did not fix the problem. Still no image. I am working with the manufacturer to send an engineer up to help us get back online. I’m not sure how quickly he can get here. I think the best …

Hitachi FB-2000A FIB

FIB down

April 4, 2018. The FIB image disappeared yesterday after a vacuum issue. I’ve spent 3-4 hours and have been unable to understand why. I can’t understand the connection. We have no service contract on the FIB but Hitachi has been trying to help me with problems. Our field service engineer …

JEOL TEM down

November 28, 2017. I took the EDS detector (in need of repair) off of the TEM yesterday. This morning I started a bake of the column which will take 20 hours. The scope should be ready by tomorrow morning. I’ll send you a followup email to confirm.