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Hitachi S-4700 FE-SEM

FE SEM

FESEM data bar on images

June 15, 2017. After 2 hours on the phone, the Hitachi engineer and I found out why the data bar was positioned so far into the images. Someone had changed a software setting – a box was checked that shouldn’t have been. Needless to say, he and I had other …

FE SEM

Changes to basic FESEM configuration

June 5, 2017. If you make any changes to the basic operational configuration of the FESEM software please return it to the original settings. Two things that seem to happen too frequently. One is changing the detector from Upper to Lower or Mixed. It should be left on Upper. The …

FE SEM

FESEM operational

June 1, 2017. The Hitachi engineer replaced a suspect board in the FESEM and the system is working after running overnight. He wants us to use the microscope today while he is here at the lab in case the problem reoccurs. I have opened up the calendar so you can …

FE SEM

FESEM problems

May 31, 2017. The Hitachi engineer (FESEM) is here now and thinks there may be 2 problems. One is lines in the image and the other is the computer locking up. When I called them the first time the lines were the problem then, while I was away, the computer …

FE SEM

FESEM Software Issues

May 30, 2017. We’ve noticed that users seem to be having more problems with the FESEM when the software has been left open for extended periods of time. So we would now like you to close the SEM program after each use of the microscope until we can figure out …

FE SEM

Lines on FESEM screen are back

May 22, 2017. I called Hitachi to come in and make the repair. They tried to help me last week without apparent success. They think it might have something to do with heat so I pulled that back panel cover off and put a fan on the guts (technical term!). …

FE SEM

FESEM details

May 11, 2017. In late April, the Hitachi engineer replaced a key computer board in the FESEM and rebuilt the hard drive from scratch. As a result, the computer should nmo longer lock up and we can close the software without fear of a problem. In the last 2 days …

FE SEM

FESEM back online

April 27, 2017. The FESEM is back online now. The engineer rebuilt the hard drive, installed a new image board and performed routine maintenance. The software runs faster and we should not see computer lock-ups. Let me know if you see any odd behavior.