July 2, 2012. The TEM is still not working. I do not know when it will be working, either.
The service engineer visited last week and, after some repair, the TEM worked fine until Friday when the problem resurfaced. I am still in contact with the service engineer by phone and email and we are working through all the remaining possibilities. It is looking more like we will have to open up the big HV tank – a big job. We would have to pay a second service engineer visit.
I’ll keep you posted on the progress.